Privacy Policy

Effective Date: 01/01/2025

Tia Shen Subconscious Coaching (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit tiashen.com.au (the “Website”) or engage with our coaching services.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Details: Name, email address, phone number, and other contact details.
Payment Information: If you purchase coaching services, we collect payment details via third-party payment processors (we do not store your credit card details).
Coaching-Related Information: Any information you voluntarily provide during coaching sessions, assessments, or surveys.
Website Usage Data: IP address, browser type, pages visited, and other analytics through cookies and tracking technologies.
Marketing Preferences: Your preferences for receiving promotional content.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and personalize our coaching services.
To process transactions and manage billing.
To communicate with you regarding services, appointments, or inquiries.
To send newsletters, special offers, or marketing materials (you may opt-out at any time).
To improve our website, services, and user experience.
To comply with legal obligations and protect against fraudulent activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

Service Providers: Third-party providers such as payment processors, email marketing platforms, and analytics services.
Legal Authorities: If required by law or necessary to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

Access, correct, or update your personal information.
Request deletion of your data (except where retention is legally required).
Withdraw consent for marketing communications.
Request details on how your data is being used.

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

For any privacy-related inquiries, please contact:

Tia Shen Subconscious Coaching
Email: [email protected]
Website: www.tiashen.com.au